<p>We had a terrible line for such a long time now and telkom has not fixed it yet. I tried to report the problem today but because I am not the owner of the account I cannot report it. My Monther in law does not always have time to sit on the phone for hour trying to get Telkom to sort the issue out and it doesn't matter how many times we report the problem it does not get fixed. Now the phone lines are crossed and our internet is not working. My husband works from home so it is a really big problem BUT NOOOO just because I am not the owner they will not help me. This is really getting to a point where we should maybe find another telephone company that is actually willing to help people</p>
Good day
Thank you for making contact with us. Please also send us a private reply or e-mail with the affected telephone number for our team to assist.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please also send us a private reply or e-mail with the affected telephone number for our team to assist.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Hi,
as per our previous communication asking for you to email us the details. Unfortunately we do not pick up an email from you. Would you please private message us the affected service number of the affected line for us to assist or advise if the problem has been resolved.
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi,
as per our previous communication asking for you to email us the details. Unfortunately we do not pick up an email from you. Would you please private message us the affected service number of the affected line for us to assist or advise if the problem has been resolved.
Regards
Garreth
Telkom Social Media Team
Best regards,
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