Useless Service Provider

I tried to apply for a new phone contract with Telkom Mobile on the 30th January at the Pavilion branch. My Vodacom contract was expiring on the 31st January and I needed to get this new contract done ASAP. I was advised that there was no stock of the Samsung S5 mini. When I said I would rather try another Telkom branch, I was told that the new stock would arrive in 3 days and I should just get the application started. I was willing to wait 3 days, but when Monday 2nd Feb came around and I called the branch, I was told that it would take another 5 days. I have now waited 5 days and when I went into the store today I was told that the stock did arrive but was given to other customers on a waiting list and they are not sure when the new stock would be arriving!!!! If I was informed correctly at the beginning that it would take this long I would have gone somewhere else as my other contract has now expired and I am now sitting with no phone. Very frustrating to be constantly told to wait longer for a phone I was promised would arrive in 3 days.