USELESS Service/People/product/companybusiness

I have moved from one address to a other address and have requested my line to be moved a month in advance. People have came to install the line at the new place but there is no internet connection. At first I am told the account is suspended when I just moved in and paid my bills up to date. The unfortunate thing is that I need to get hold of a person at Telkom to get my internet working. The ****ing useless thing is that I can not get hold of a person at Telkom as there is either no answer or when I actually got hold of someone after 45min, I am told to wait till I decided that I have enough of this ****ing **** at 1hour and 15min. Telkom, you are ****ing useless!!! U have sent an sms after i said Im moving my line that a person from Telkom will call me, no one from Telkom has called me, EVER!!! You have empty promises, ****ing useless service / product / people. How do you even still exist????