1 reviews | Active since Mar 2019
USELESS SERVICE NOT CHANGING MY DEBIT ORDER DATE
The amount of time I need to Call Telkom just to change my damn DEBIT ORDER DATE is astonishing. i phone 3 different people regarding 3 different issues and nobody could properly help me.
Went into the store to ask somebody to change my debit order date and they refused because Apparently it’s not their jobs to help me with that.
I phone someone on the ONLY telkom number I have and he assured me that the date is changed and that it will go off on the 1st instead of the 25th. I told gim that it is impossible for me to pay unless ai received my salary.
Now again TELKOM is trying ti take my money earlier that has been said On RECORDED CALL i might add and costing more and more MONEY and STRESS.
I wish you had a manager SOMEWHERE so that this could get sorted out, but no you are all too useless to help your customers. Mark my words my contract will be cancelled!!!!
