USELESS SERVICE, MONEY HUINGRY, ***********

The level of incompetence is clear at Telkom!!

After +/- 4 years of canceling my fibre to the home contract and line, without any communication from Telkom they have placed a default on my name with the credit bureaus of South Africa for a odd amount.

I have placed numerous calls and emailed numerous emails to a wide variety of people to resolve this matter and clear my name again since the default has placed a hold on my life (not being able to apply for car finance, effecting my life and work)

no one at Telkom can assist me and always says they cannot assist or are unsure of who can assist me with this matter, when I placed the query and spoke to an agent on the phone it was promised to have it resolved within 48 hours and on email they promised they will contact me shortly. It has been 72 hours with no contact and nothing resolved.

my email contact list contains:

"Erica Potgieter (ED)" <***> "Khosi Mazibuko (MC)" <***> "Hendrik Greeff (HJ)" <***> (on Holiday, keeping him in the communication) ***

calls are standing on 14 placed to Telkom currently.

5 days, 3 emails, 14 calls on no answer from Telkom what is happening, reason why or way forward.

this is very disgusting and I WOULD NEVER RECOMEND ANYONE TO USE THIS CIRCUS OF A COMPANY FOR ANY REASON.