Useless service from telkom

Was phoned and offered an LTE package in September, finally got everything settled in October, nothing but issues since then, used insane amounts of data over a period of two weeks, highest usage was Netflix, never experienced this before, logged a query to investigate, was advised would be contacted back in 7 days, that was in November, still no contact from them. Can’t log into their app and link to my account to monitor data usage or account, no one can help me, no one in the call centre or any of their stores can give me an answer. Yesterday internet goes off, phone them, account suspended due to non payment, ask them why since a debt order was set up from the beginning. Can’t tell me why I have had no notification about the debit order, can’t answer me, advised me to go and pay in store, payment will reflect immediately. Go to Telkom cresta yesterday, very rudely treated, told I can’t pay in store, finally get given a statement and basically told to **** off and go pay somewhere else, go and pay at Woolworths. Was advised yesterday by call centre agent if I pay instore, payment would immediately reflect and it would be turned back on. Still off this morning, nothing, phone again to be told eish sorry, payment will only reflect after 24 to 48 hours, completely not interested in helping me at all. Need to work now without internet, Telkom can to me to be a client and this is how I am treated. Disgusting. If I could choose would be a zero star rating, probably won’t even bother to respond on this either, they just don’t care