Useless service from a useless \Service Provider"."""

Telkom says they are going to install my line twice and they don't pitch up? Waste my off days waiting for them to pitch up and NOTHING!!! I contact Telkom to \escalate"a call 3 times and nothing gets escalated. Telkom asks me to message them on their FaceBook page and I do and they end up doing nothing any way. This is seriously ridiculous ... How can a company that supplies a service be so bad at exactly what it does?? I swear if there was some decent competition to Telkom they wouldn't see me again. """