CR
Colin R

1 reviews | Active since Mar 2012

10 Jun 2016, 12:04

Useless Service- Cannot cancel!

<p>I have been trying to cancel my telkom service since the 30th of March, and it is STILL not cancelled. I have emailled everyknown telkom address, logged invoice disputes but nothing. I dont even live in south africa anymore but i am still getting billed! Please fix your useless cancellation ********** <p>I cannot go to a branch to cancel it, i tried that before I left the country. I cannot phone them as that will cost a fortune. PLEASE CANCEL MY SERVICES!! </p>

0
Replies (2)
Telkom
Telkom's reply10 Jun 2016, 12:15
Official

Hello coliano

This response serves as confirmation that your query has been received.
Your reference number : AI **********
A consultant from our fulfillment team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.

CR
Colin R's update15 Jun 2016, 14:47
Reviewer Update

No one has contacted me and I just received another invoice!!?!? I have sent it to the escalation service as well. No one has contacted **********