Useless Service

Sandra Dand, 17 Forest Glen, Chobe Close, Waterfall, 3652. Landline number ***---. I cannot believe that since end of March my landline/internet has gone down three times, yesterday being the third time. I have been told every time that its cos my line isnt syncing, whatever that means? This time i was told that a business has my same line/number so that is why i am getting sms's saying that its been resolved?! I have had 7 sms''s since yesterday afternoon and every time i get asked to say Yes if it has not been resolved, i reply back with a Yes, and then couple of minutes later i get an sms to say its been fixed, please reply with a Yes if it hasn't and so the irritating, frustrating saga continues where i sms Yes (as requested by them to say that it hasn't been fixed) and then a couple of minutes later, an sms comes back saying the issue has been resolved. I have now wasted R200 on airtime trying to solve this also and nothing has been resolved. I am meant to be working from home, but obviously i am unable to, cos of this ongoing problem. I am at my wits end.