USELESS SERVICE AND NO ONE CAN HELP YOU

I missed a debit order and that resulted in my account being suspended. Fair enough as I made a mistake on my side. The outstanding amount however has been taken off my bank account on the 26th of Feb already and my internet is still suspended. when I called your call centre on the 26th they advised that it will take 24 hours for the money to be allocated. when I went to a shop on the 27th they advised me that it takes 24 - 48 hours to allocate. when i called your call centre on monday the 3rd of March they told me they will ask the collection team to allocate. when i called yesterday they told me the account is suspended still and they cannot help me.

I MEAN *** - YOU HAVE YOUR MONEY AND I CANT SEE WHY IT TAKES SO LONG FOR THE ****** ACCOUNT TO BE ACTIVATED AGAIN.

I AM SPENDING ADDITIONAL MONEY ON DATA EVERY DAY. I AM SPENDING ADDITIONAL MONEY TO CALL YOUR USELESS CALL CENTRE EVERY DAY

I NEED THIS TO BE SORTED TODAY STILL. SOMEONE NEEDS TO COME BACK TO ME TODAY STILL TO ADVISE WHAT THE PROBLEM IS

ID NUMBER - *** *** ***P

HEREWITH ALL MY DETAILS FOR SOMEONE TO GET BACK TO ME TODAY STILL