Useless service and complete incompetence

I called telkom on 04/02/16 to place an order for a line to be installed at my address. The call center agent took it upon herself to add an address without asking me first and went ahead in placing the order anyway! Once I had asked if she wanted my physical address for the order I was told she had already put an old (wrong) address in from the system. After assuring me it was corrected, a few days later I received a sms to say that a technician would be sent out 1 whole month from the date of our conversation - and that he would be sent to the wrong address as per her original instruction. I then called in 3/4 more times to fix her mistake but each time I would receive an sms with the wrong address! Then to add insult to injury I received another sms saying the technician would now only be sent out on the 30th of March (almost 2 months from the date of my call). I called in at least 3/4 more times after that and was told the error was finally corrected and all was in order. Now 2 days before the technician is supposed to arrive I get an sms saying he will be sent to the wrong address again! When I asked them to fix it I was told I would have to place a new order and wait!