Useless service and a waist of money!!

Im fed up! Phoned again today to log a fault with my internet the 7th time in the last two weeks! They close the fault because the problem is apparently restored but ai still dont have internet! Today the technician told me unfortunately it is the problem with the LTE fibre because it works like our cellphones, don't we have fibre in our area.... Uuum HELLO I didn't call to upgrade or change I called to sort out the problem because we need our internet next week for a online course. I told him that they need to sort out the problem not try and sell me something else. We got cutt off and they don't even bother to give you a call back. I pay R820 a month for nothing and spend airtime phoning so they can sort out the problem and it never gets sorted. Don't get any cellphone contract either because as the technician himself said it is a problem LTE is unstable. Only with Telkom! My rating is 0! How come I only had this problem the last 5 months? Unstable internet, or no connection.