useless service again
<p> </p> <p>I app**** for a 10mb ADSL line in December last year after having hundreds of issues it took Telkom 3 months to finalize the installation only after I eventually reported the issue to hello peter did I get results.</p> <p>Now again after the installation the technician informed me that he could not install the 10mb line as I am too far from the exchange I then asked him what should I do he informed me that he can only get 2mb on the line and that he will request them to down grade me.to which I agreed. After the first invoice which I received I noted that they were still billing me for the 10mb line. I then went to Telkom Fourways where the lady promised me that she downgraded me it was not done I then contacted the Telkom line and the lady informed me that she will downgrade me but there will be a penalty involved</p> <p>Incredible Telkom is giving me a penalty because of a service that they cannot provide it would seem that the incompetence is not only located in one department but right through the whole company please can someone capable of doing his job contact me as I had enough of this incompetence I will pay for the 10mb line which I did not receive up to date and I think we must go our separate ways ill rather pay more money to a cell provider than waste another second with this useless company</p>