CG
Chynna G

1 reviews | Active since Mar 2020

16 Apr 2020, 09:50

Useless Service!

Absolutely disgusted at the level of service provided from Telkom!

End of feb 2020 I filled in an agreement for uncapped lte for R999 pm and was advised double would be taken end of april 2020 for pra rata which is fine.

15 april 2020 they suspend my account due to non payment even though my agreement states LAST DAY OF THE MONTH!

I didn't even receive an invoice, I had to request one! Even though my agreement states email invoices!

Another thing, my agreement states my credit limit is R2000.00 and they're telling me my credit limit is R1950.00 and I owe R1975.00 therefore I need to pay the balance in order to be reactivated... ***????

What is the point of filling in an agreement if they put any random information on your account???

Beyond fed up!!!!

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