MB
Michael B

1 reviews | Active since Dec 2015

01 Dec 2015, 17:24

Useless service.

ordered telkom unlimited lte package at the beginning of November. After countless phone calls it arived at 26 November. According to telkom it take 24 hours for the sim to get activated. Its been over 5 days and yet it is still not active. I have wasted over 6 hours on the phone speaking to almost every person at telkom that doesnt know what to do. To be given a number for a other company to active the sim. So now they want me to do someone else's job. This has been the worst service i have ever received. Active my lte or give my ****ing money back!

0
Replies (1)
Telkom
Telkom's reply02 Dec 2015, 05:21
Official
Hello Bennett_za,

Thank you for bringing this matter to our attention.

Kindly be advised that we are liaising with the Sales Team for further assistance with the Sim card activation and we will provide feedback.

Your Social Media reference number is SM173649.

We apologise for the inconvenience caused.

Regards
Tebogo
Telkom Social Media Team
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Best regards,