USELESS SERVICE

i honestly tell you if did not need a telephone line to have internet i would not be with telkom. i wrote a report SM170924 they say email your details which i did and received no reply after that my phone line has been dead for 2 weeks. i only get told they will send some one. i call today 30/11/2015 to hold 30 minute 2 calls answer they put me n mute then drop, the third call the agent has a kuk attitude while laughing and screaming behind, that's why they take so long to answer the calls. i own RBshaw computers which looses money every single day threw this nonsense service which i pay for. i am going to be send a letter to claim all monies, that telkom has drained from money threw down time. 2 weeks. your ll have the worst customer service in all service history.