SJ
Samantha J

1 reviews | Active since Jun 2010

18 Jun 2015, 12:28

USELESS SERVICE!!

I called all the Telkom branches in Cape Town, Absolutely NO ONE answers their phones..10210 cut me off after a 15 min waiting period. This is day 2 and still no one answers their phones at the shops. All I need to know is how to renew my services on wire wire...my service will expire and then I cant renew it all thanks to Telkom. How pathetic a communication organization not being able to communicate telephonically ..

0
Replies (1)
Telkom
Telkom's reply18 Jun 2015, 13:13
Official
Hello Samjonas,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM118819.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
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Best regards,