vN
vasigan N
1 reviews | Active since Oct 2011
17 Jun 2015, 08:19
useless service
We had no telephone and broadband service since Monday. Can't call Telkom to complain because the landline is not working. Logged a fault on the sms line and got a reference of 285CWK160615. This happens so often and really getting tired of Telkom and their blas? attitude towards customer service.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
17 Jun 2015, 10:33Hello vasigan14,
We acknowledge you query & we sincerely apologize for all the inconvenience.
Kindly note that this matter has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM118466.
Regards,
William Letwaba
Social Media Team
We acknowledge you query & we sincerely apologize for all the inconvenience.
Kindly note that this matter has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM118466.
Regards,
William Letwaba
Social Media Team
Best regards,
Telkom's reply17 Jun 2015, 10:33
Official
Hello vasigan14,
We acknowledge you query & we sincerely apologize for all the inconvenience.
Kindly note that this matter has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM118466.
Regards,
William Letwaba
Social Media Team
We acknowledge you query & we sincerely apologize for all the inconvenience.
Kindly note that this matter has been escalated to our Technical Department and feedback will follow.
Your social media reference number is SM118466.
Regards,
William Letwaba
Social Media Team
Best regards,