1 reviews | Active since Oct 2016

03 May 2017, 15:22

Useless Service

<p>I decided to give Telkom a shot as an ISP and they have seriously let me down. The initial service was amazing, they got me connected within days, then once the internet was up and running, it only lasted a week. Yes, a week later there was no connection and no one can tell me why, after numerous phone calls and phone bill wastage.. nothing! I am actually so frustrated, I don't really know what to do, it's like hitting a brick wall.</p>

0
Replies (3)
Telkom
Telkom's reply04 May 2017, 09:58
Official

Good Day

Thank you for making contact with us.

Our team has tries to contact you. Kindly send us a private message with your ID number, Effected number and alternative contact numbers.
Your reference number is AI***
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

's update04 May 2017, 12:03
Reviewer Update

Hi Bronwyn,

My ID number is :***

Telephone number that was given by technical team, keep in mind there's no landline, only ADSL, is ***

Please try help me, I have spent probably about 2 hours in total on the phone and it's costing me dearly and no seems to know what's wrong :(

Thank you for the speedy feedback

's update04 May 2017, 15:59
Reviewer Update

Hi Bronwyn,

Any news on this, it's been 3 days, no internet, I'm extremely desperate.