Useless service
<p>My husband and I both have Telkom mobile contracts. Unfortunately we do not have signal in our house. We work from home and therefore it is crusial for us to be able to use our phones at home. We have logged several complaints with Telkom. Everytime they just say they will bump up the complaint, or send it to a superviser to resolve the issue within 48 hours. It has been months and still noboby got back to us. No technician to look into the problem, or anything. Every month we have to pay a lot of money for our subscriptions, but we do not get any service in return!</p>
Good Day
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Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
The ADSL department phoned me this morning. Thank you. The only problem is, they are not the relevent department. The poor guy phoning me had lots of simpathy, but was not able to help me, because my problem has to do with mobile coverage at my home and not the ADSL line.
The ADSL department phoned me this morning. Thank you. The only problem is, they are not the relevent department. The poor guy phoning me had lots of simpathy, but was not able to help me, because my problem has to do with mobile coverage at my home and not the ADSL line.