Useless service
<p>We have fibre through Telkom and have been struggling for nearly one month to have it fixed. We have called in 7-8 times requesting assistance and once a technician arrived but it is still not fixed. Telkom seem incapable of fixing the fault and what's worse don't seem to give a damn.</p> <p>If you are considering Fibre go with anothe provider - these guys are quick to sign you up but dont provide the support you need!</p>
Hi sarah-campbell,
Thank you for making contact with us, we have tested the line and it is up however we do not see a connection currently, we have done some changes please reboot router and advise via email to *** with Ref AI*** in the subject field and we will assist.
Yazied
Telkom Social Media Team
Best regards,
Hi sarah-campbell,
Thank you for making contact with us, we have tested the line and it is up however we do not see a connection currently, we have done some changes please reboot router and advise via email to *** with Ref AI*** in the subject field and we will assist.
Yazied
Telkom Social Media Team
Best regards,
Telkom have since been in contact but have failed to sort out the problem. Complete lack of urgency and customer service.
Telkom have since been in contact but have failed to sort out the problem. Complete lack of urgency and customer service.