1 reviews | Active since Jan 2016
Useless service
<p>I've tried taking out a data contract with Telkom. I drove to the store in Vaal mall but they told me they cannot help me because they are out of routers. Kato then took my number and said she will phone me back as soon as stock arrives. After 5 days she never calls me back. I then contacted 10213 and the lady said we can do the application over the phone. I said it's fine. During the application she tells me it cannot be done anymore for a LTE router. I then ask for the number of Vaal Mall, which she gives. When i phone they say I may not contact Vaal mall because they do not take calls from the public. I then speak to Maxwell at Pretoria (the number that was given to me) and he said he will ask the store manager of vaal mall to phone me. The store manager never phoned me. I then contacted again and asked Johannes to ask Maxwell to phone me ASAP. Maxwell did not phone me. How's that for service?! Well done Telkom!!!</p>
Good evening Christo1077
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Telkom Social Media Team.
Best regards,
Good evening Christo1077
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
