Useless Service

On the 14/03/2015 we notice our phone line is out of order on the 15/03/2015 we logged a call via their website and received a reference number (7CRK150315) for the fault up to now nobody contacted us regarding this and when you check the status on their website it still shows the same status as when we logged the call and in the meantime you must pay for a service you don't have access to this is totally unacceptable no wonder people are moving away from Telkom