USELESS SERVICE
<p>Telkom installed a landline. Installation was faulty, I reported this and technician did not pitch up the second time as it was a Friday he was supposed to come as it was confirmed. The Friday was after a public holiday on Thursday ( he enjoyed his long weekend) . The third time he couldn't fix his mess and no follow up was done to ensure problem was resolved. It has been more than a month, line stiil not working. Telkom sent the wrong bill with weekend planners and nonsense i did not agree to, i reported still haven't recieved the correct bill or payment methods, Telkom only answers the call centre when they feel like it. So I don't know how to resolve the issue, but Telkom is always very quick to give a person a bad credit rating. PATHETIC </p>
Hello michael-kerridge
We sorry for the inconvenience caused.
Your query has been sent to our fulfillment team for assistance.
Your reference number : AI***
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello michael-kerridge
We sorry for the inconvenience caused.
Your query has been sent to our fulfillment team for assistance.
Your reference number : AI***
Regards
Noleen
Telkom Social Media Team.
Best regards,
I am still awaiting my call for correct billing and your technician did not pitch up on Friday 08/07/2016 to resolve the faulty installation as arranged (this was the 4th time!!!!) Absolutely no care for customers due to Telkom having a monopoly on the market!! Can't wait for a new service provider so that we are not forced to work with Telkom anymore!!!
I am still awaiting my call for correct billing and your technician did not pitch up on Friday 08/07/2016 to resolve the faulty installation as arranged (this was the 4th time!!!!) Absolutely no care for customers due to Telkom having a monopoly on the market!! Can't wait for a new service provider so that we are not forced to work with Telkom anymore!!!
The technician piched up just now, with out confirming. He was supposed to be here Friday. He has n horrible attitude when i asked him where was he on Friday. This is the very same technician which is being sent out everytime. He has missed to previous appointments without any notification after i have made special arrangements to be on the premises. And before that there were 2 times he pitched up but failed to fix the faulty installation he did the first time. He refuses to give his name or his supervisors number
The technician piched up just now, with out confirming. He was supposed to be here Friday. He has n horrible attitude when i asked him where was he on Friday. This is the very same technician which is being sent out everytime. He has missed to previous appointments without any notification after i have made special arrangements to be on the premises. And before that there were 2 times he pitched up but failed to fix the faulty installation he did the first time. He refuses to give his name or his supervisors number
Hello Telkom I am still awaiting feedbac****! Where is my correct bill? Where is my feedback?
Hello Telkom I am still awaiting feedbac****! Where is my correct bill? Where is my feedback?
I am waiting, don't you want my money?
I am waiting, don't you want my money?