HS
Henny S

1 reviews | Active since Feb 2011

01 Jun 2016, 06:21

Useless service

<p>I signed up for an uncapped LTE contract with Telkom based on the UP TO 90MB/s adverts. </p> <p> </p> <p>After installation I only get 12MB/s up to 30MB/s... Furthermore I signed a contract for R599pm yet I am being debited R607.50. I called in last month and I was promised that it will be corrected and that I will be refunded the amount over debited yet today I was debited R607.50 one again. </p> <p> </p> <p>My line speed is still **** and not anywhere near the advertised 90MB/s and you are in breach of contract after numerous calls and emails. </p> <p> </p> <p>I am well within my rights to terminate the 24 month contract due to your breach of contract</p>

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Replies (1)
Telkom
Telkom's reply01 Jun 2016, 17:31
Official

Good day h3nnys

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,