1 reviews | Active since May 2016
Useless Service
<p>Firstly I am on contract with Telkom, on Monday my cellphone was stollen. On Tuesday morning I phoned to cancel my sim card, That same day I went to get a sim swap, to only be told once I got to the shop that it would take 24 Hours before I could get a sim swap. I returned this morning thinking that I would be getting my sim swap, but as soon as I get there I get told that I have to wait another 48 Hours because it was lost/stollen. This is absolutley pathetic of Telkom, First of all I have wasted my time and petrol driving twice to the shopping centre and i'll have to go a third time to actually get the sim card (Hopefully). Secondly I am in Buisness and my Number is a major part of it, Now I have to wait a total of 72 HOURS before I can get my number back??? That means me missing out 3 days of work, and clients not being able to get hold of me!! With any other service provider if you request a sim swap they do it the same day. I dont see the need of it taking 72 Hours.</p>
Good day Keagan_s
Thank you for making contact with us. Please e-mail us (***) with your affected telephone number and contact details for our team to assist.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day Keagan_s
Thank you for making contact with us. Please e-mail us (***) with your affected telephone number and contact details for our team to assist.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
