Useless Service

I had our business account closed with a forwarder attached to let our clients know our new number. The telephone number in question is *** and the new number was supposed to be ***. The forwarder was supposed to be for 3 months. <br> <br> <br> The person who served me said the machine to action this transaction was frozen and would sort it out in the morning. This was Friday 1 April and I requested a reference number for the proposed transaction but was told not to worry it would be done and that there was no reference number. <br> <br> <br> Needless to say the task was never completed and now our customers and Clients don't know how to get in ouch with us. This lack of efficiency and could not care less attitude is costing my business hundreds of thousands of rands since no one can get hold of us to transact. <br> <br> I must have tried to call this shop about 50 times and never once have they picked up the phone to take the call. <br> <br> No shop can be that busy!!! I am not able to visit the shop again since I travel all the time and no other store will have a clue since the number has been disconnected.