useless service

Absolutely appalling service. I've been on hold for 20 mins now and this is not the first time. I am waiting almost 2 months for my telkom line and every time I call I'm put on hold for hours and shoved from department to department. This is ridiculously terrible service !! I thnk I'm going to have to cancel my order and use another service provider regardless of the price. Service is what matters!!!