CY
Candice Y
1 reviews | Active since Jan 2015
29 Dec 2015, 13:56
Useless service
Very very unhappy customer! We have had a fault logged with telkom since March 2014 and no feedback and no resolution has been made. We are paying for absolutely nothing! Have never experienced such bad service. Never receive feedback unless I follow up and when I do follow up I just get told it's still being attended to and there is no ETA!! Pathetic! Help please!
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Replies (1)
Telkom's replyOfficial
29 Dec 2015, 17:56Hello candiceyoung2014,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM182259.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM182259.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply29 Dec 2015, 17:56
Official
Hello candiceyoung2014,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM182259.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM182259.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,