JS
Johan S
1 reviews | Active since Jan 2015
29 Jan 2015, 21:40
USELESS SERVICE
Firstly my ADSL and phone line went dead! After weeks of trying to get through to the call centre i finally got through and a week later a technician came out only to find that my line was ****** at the pole(some technician was too lazy to trace someone elses fault so he took my line). Since then my line is SO SLOW that i have to use my mobile data to connect to the internet. Needless to say i am trying for days on end to get through to the call centre but you can only hold on to a call for SO LONG!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
30 Jan 2015, 14:02Hello johanschultz,
Thank you for making contact with us and taking my call
This response serves as confirmation that your Hello Peter query has been resolved and closed. Thank you for giving us time to resolve your query.
Should you require further assistance, you may contact us on any of our social media platforms included below
We value your insight on how we can improve service delivery to our valued customers on Hello Peter.
If you were happy with our service, then we encourage you to change your sad face to a smiley face on the Hello Peter website ?.
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
Twitter: @Telkomza
Facebook: Telkomza
HP
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us and taking my call
This response serves as confirmation that your Hello Peter query has been resolved and closed. Thank you for giving us time to resolve your query.
Should you require further assistance, you may contact us on any of our social media platforms included below
We value your insight on how we can improve service delivery to our valued customers on Hello Peter.
If you were happy with our service, then we encourage you to change your sad face to a smiley face on the Hello Peter website ?.
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
Twitter: @Telkomza
Facebook: Telkomza
HP
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Telkom's reply30 Jan 2015, 14:02
Official
Hello johanschultz,
Thank you for making contact with us and taking my call
This response serves as confirmation that your Hello Peter query has been resolved and closed. Thank you for giving us time to resolve your query.
Should you require further assistance, you may contact us on any of our social media platforms included below
We value your insight on how we can improve service delivery to our valued customers on Hello Peter.
If you were happy with our service, then we encourage you to change your sad face to a smiley face on the Hello Peter website ?.
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
Twitter: @Telkomza
Facebook: Telkomza
HP
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us and taking my call
This response serves as confirmation that your Hello Peter query has been resolved and closed. Thank you for giving us time to resolve your query.
Should you require further assistance, you may contact us on any of our social media platforms included below
We value your insight on how we can improve service delivery to our valued customers on Hello Peter.
If you were happy with our service, then we encourage you to change your sad face to a smiley face on the Hello Peter website ?.
Included below is the link to your report.
Link: http://hellopeter.com/company-zone/update-response?report=***
Twitter: @Telkomza
Facebook: Telkomza
HP
Have a fantastic day!
Regards
Keagan Moses
Telkom Social Media Team