1 reviews | Active since Aug 2016

30 Oct 2018, 06:55

Useless pathetic Telkom employees

I am frustrated - I do not know what to do anymore I cancelled my Telkom ADSL line on the 16'th of March and again on the 19'th and I received confirmation from Telkom the acknowledgement of request.

Since then, Telkom has been driving me insane and they are still invoicing every-month me for a line which they actually did cancel. I have gone to the Springs telkom shop so many times and the only thing they tell me is that they can not do anything, but open a case then the "CASE"gets closed and nothing changes!.

I have called their call center many times as well, same result. I have chatted to their online agents as well - same result!. Nothing gets done, and i still received invoices.

I am fedup and the worst is, on Saturday I went to open a credit card with Capitec, and guess what, that ****** telkom account shows up an BRG RED letters that I am behind on payments.

Thats not even mentioning the R800 deposit money they owe me which they are supposed to refund on cancellation.

Please please help.

I can send copies of emails and online chat transcripts

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