USELESS ON A WHOLE NEW LEVEL!!!!

Cancelled my order with telkom because they took forever to install, but then all of a sudden the technician came to install, lne worked great for just over a day and then the order cancellation was processed, been struggling over a week to get the line active again, assistant floor manager even promised to escalate to case but still nothing, telkom is ............ Um ja, what can I say.........