USELESS NETWORK AND CUSTOMER SERVICE

<p>I app**** for a contract phone with Telkom in December 2016 at Menlyn. I explained to the sales guy that I know nothing about contract phones as it's my first time. I even told him I want top up so I can avoid paying a lot of money end of the month. Come January I am told I have a spending limit of 500 and I am not on top up. I found out when I called their customer care because I was unable to load airtime. </p> <p> </p> <p>Now here is the kicker. I tweeted with their customer care and they told me to follow them in order to communicate. They tweeted my number on their timeline for all to see. I asked they remove it and was ignored as usual. Does Telkom know Cell C does contract buy outs from useless networks? I simply asked Telkom to sort this contract issue and remove my number on their timeline. Instead of fixing the problem they created another one. Do you not know people do SIM swaps and transfer money to their accounts without your knowledge? Now I am at risk simply because Telkom prefers cheap labour that doesn't care about customers. I have ported to another network before and I will do it again. Useless!!