Useless monopoly!!

<p>This is exactly what happens when a company has the monopoly, nothing!! Why offer any service if there's no alternative for the consumer? I "moved" my service from one property to another, easy right? I'm now being charged for a brand new service that I never requested, but wait there's more, I'm still being charged for the old number at the previous residence. This is all after I was told that my number could be ported as I use it for business, but once the line was eventually installed at the new residence it was then no longer possible. I have tried to sort out this issue numerous times, but unfortunately I'm forced to deal with Telkom, who seems to be useless regardless of the department you're dealing with. Let's see if anything happens now?!</p>