1 reviews | Active since Aug 2016
<p>i have a contract with telkom for 1gig at R99</p> <p>the guy that help me sign the contract did expalin everything to me so on the firts months i end up paying R840 , when i call the call center they say i was surposed to cancle my spent limit , i asked them how their say its fine the will do it for me .</p> <p>i just got my next invoice now and i must pay R599 .</p> <p>i went to the shop yesterday and ask them how come because you said it will be solved.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>i asked them why is this happening and why was i not told about this before the contract , their say its not their problem the guy who was helping me was surpose to tell me , i ask i can see the guy their said he nolong works for telkom .</p> <p> </p> <p>when i asked them whre am i going to get R599 for 1gig no one was able to assist me.</p> <p> </p> <p>the manager him self was so rude he even told me to go , because their is nothing he can do , i have to do is to make sure that my account have that R599 at the of the months , i told him it is not my problem , he said it because am the one using the sim , </p> <p>but the guy never told me and my contcrat did say this also so what must i do, everyone just looked at me and the manager left me standing also .</p> <p> </p> <p>i mean a big company like this one robbing people their money .</p> <p>i can get 5gig for R300 but no i must pay R845 at Telkom for 1 gig </p> <p>i must pay them R599 again this this months for 1gig.</p> <p> </p> <p> </p> <p>BAD SERVICE I GOT FROM TELKOM AND THE STAFF AND MANAGER ALSO SOMEONE WHO WAS SURPOSE TO SLOVE MY PROBLEM OR TELL ME WHAT TO DO **** ME OFF.</p> <p> </p> <p>I SIGN FOR THIS CONTRACT SO THAT I CAN HAVE ACCESSE TO THE INTERNET FOR MY STUDIES AND THIS IS HOW TELKOM IS HELPING ME.</p>
Hi lindelaniportia,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Support team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi lindelaniportia,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Support team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi,
We have assigned the case ***7, to our billing specialist to investigate and they will contact you with feedback.
Kind regards,
Joshua
Telkom Social Media
Best regards,
Hi,
We have assigned the case ***7, to our billing specialist to investigate and they will contact you with feedback.
Kind regards,
Joshua
Telkom Social Media
Best regards,
124,178 total reviews on Hellopeter
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