Useless *****!

This is still in reference with SM204021. I have now been in contact with Telkom 14 times. I have 4 reference numbers including this one, which is the fault number and two escalation codes. <br> <br> I have been informed on several occassions that this has been resolved on either the 21/02 or 25/02, depending on who you speak to. Even though the technician was NEVER on my premises and this fault has NOT been resolved. I have been promised call backs by no less than 4 team leaders, which I'm still waiting for. And the last call I was just put back in the queue when asking to speak to a team leader after 35 mins holding. I'm done with this. I have enough proof and evidence that you guys are making every effort NOT to resolve my complaint & that I have tried all I can. I have escalated this to the highest level I am capable of. <br> <br> This is my final attempt to resolve this before I take this to ICASA and my attorney since you do not give a damn about the customer but are quick to take my money. <br> <br> I'm done explaining to every call center again and again what the problem is, getting a ref code, taking my cell and then not coming back to me. PS: This fault is NOT RESOLVED NOR HAS IT EVER BEEN