1 reviews | Active since Nov 2016
Useless leading
<p>have struggled for 3 days to get anyone to attend to my internet and phone line that is not working. Sent SMS, went online, facebook messages, reference numbers and still no joy. They will be sure to attend to my problem. Not very sure as I still have no one who has contacted me or come out to fix the problem. So I do not know how they can be the leading telecommunications company. And they are not cheap. We are paying and not receiving the service so do we get credited for the days that we had no access? Probably not knowing how bad the service is. Will have to see if anyone at Telkom bothers to fix my line/internet.</p>
Hi Mels46,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi Mels46,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi Launa
Thanks for getting back to me, day 4 of no phone line or internet service. This is the 2nd reference number, but what does a reference number do if no service is being given. I wait with bated breath to see when this will really be resolved. Everyone keeps on letting me know my query has been received and will look into the matter. No one is obviously actually doing anything to resolve my problem.!!!
Hi Launa
Thanks for getting back to me, day 4 of no phone line or internet service. This is the 2nd reference number, but what does a reference number do if no service is being given. I wait with bated breath to see when this will really be resolved. Everyone keeps on letting me know my query has been received and will look into the matter. No one is obviously actually doing anything to resolve my problem.!!!