1 reviews | Active since May 2009
USELESS, JUST COMPLETELY USELESS
<p>I have been trying to get ADSL and voice installed at my house from last year October. Finally 3 weeks ago a technician came out to install the line. I was then told there is an issue somewhere at the exchange and it would be fixed within the week and i will have my line next week.</p> <p> </p> <p>2 weeks has passed and nothing, when you message your twitter account they promise they will get someone to phone me, i have been promised 5 times that someone will phone me and till date nothing!!! </p> <p>For anyone reading this post deciding on using any telkom service save yourself the headache because the are completely useless they really don't care about any clients!!!</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
It's been more than 3 weeks since a logged this complaint... I have not received one phone call to tell me what's happening... I received and email and this useless copied and pasted message that it has been escalated but nothing is happening i am no way near getting an ADSL line than i was last year in October!!! i cannot believe how completely useless your company is and how you just don't care about your customers or their business
It's been more than 3 weeks since a logged this complaint... I have not received one phone call to tell me what's happening... I received and email and this useless copied and pasted message that it has been escalated but nothing is happening i am no way near getting an ADSL line than i was last year in October!!! i cannot believe how completely useless your company is and how you just don't care about your customers or their business