Useless ISP

I downgraded my 4mb line to a 2mb line.<br> <br> Without warning my line was cut off and I have no internet connection. This was on the 28th of December, I called the useless call center on the 2nd Of Jan telling them that my line is not working. I had to hold for 32 minutes. Really? Then one of telkoms finest told me without even taking any details \based on my cellphone number(a cell c number they can see my line is working and they can see my full details". Not even confirming my name. The server just needs a restart.<br> <br> What a load of BS. I just had waste another 45 minutes of my life to yet again not get the problem sorted out?Being transferred from one idiot to another.<br> <br> what a bunch of idiots. #telkommustfall"""