USELESS!! INEFFICIENT!! POOR SERVICE!!!

<p>I bought a laptop as an add on to my account months ago at your Canal Walk Branch. Instead of charging it as a contract they went and charge the full amount on my Telkom Account. I tried to resolve the problem at the store who said i must phone 10210 and they would help. After loads of calls and time spent on the phone nobody has been able to assist.</p> <p> </p> <p>The worst of all of this drama is that nobody takes ownership of your query and then endevors to resolve and then rather lets you know that its been sorted but they leave it to the customer to sort out, and the worst is you cannot sort it our because nobody knows what they are doing!!!</p> <p> </p> <p>Can someone at Telkom just sort this problem out withou me having to run around. After all I am the customer!</p>