NK
Nafees K

1 reviews | Active since Sept 2015

17 Sept 2015, 12:13

Useless incomeptent service - full of lies

Still no ADSL After my below message...service sucks.<br> Now I will take the necessary steps and get all our 350 branches out of Telkom<br> and into neotel contract due to this constant **** service.see my message the other day to Telkom :<br> Also whats weired is Telkom responded on this blog and said they will sort out the issue,but they don't even have my reference no..they think we are stupid people.<br> <br> Previous complaint :<br> I app**** twice online with Telkom move my line service on the 15 august 2015.<br> I requested my Adsl line to be move literally across the road from where I am staying to my new premises.<br> I asked Telkom to do this anytime between 27 Aug - 1 Sep 2015.Nothing happened no call back or update<br> or sms.So I called Telkom on the 25 Aug 2015 and Telkom say nothing was logged to move line yet I made a snapshot of both of the requests I did online..why make an online service when it does not even work poor ignorance and poor service.Anyways contacted telkom on the 1st september and received some stupid story that exchange is down in my area but weird part is telkom installed a new line running from same exchange to someone in my building..pure laziness.

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Replies (1)
Telkom
Telkom's reply17 Sept 2015, 13:36
Official
Hello nafees725,

We would like to apologize for the delay & any inconvenience caused, thanks for the info, will have our team follow-up & advice.

Your reference number is SM146605

Regards,

Eric
Telkom Social Media Team
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