DH
David H
1 reviews | Active since Jun 2015
10 Jun 2015, 16:50
USELESS CUSTOMER SERVICE / INDIFFERENT TECHNICIANS
After over 8 phone calls (2 aborted after holding for more than 30mins), 4 fault escalations (including two from my ISP) and 13 days of waiting for my completely dead and unresponsive business line (and therefore internet connection) to be fixed
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Telkom's replyOfficial
10 Jun 2015, 17:24Hello infinity209,
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM117231.
Regards,
Joshua Mnisi
Telkom Social Media Team
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM117231.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply10 Jun 2015, 17:24
Official
Hello infinity209,
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM117231.
Regards,
Joshua Mnisi
Telkom Social Media Team
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall be in contact with you to assist.
Your social media reference number is SM117231.
Regards,
Joshua Mnisi
Telkom Social Media Team