Useless Customer Service and Accounts Collections

<p>Telkom Mobile / 8'ta is supposed to Debit my account on a monthly basis. However the fail in doing that, because only every 2nd month they debit my account with a double premium</p> <p>The last 4 weeks I couldn't manage to conduct business - because they suspended my sim card - NOT ENABELING me to use my Wi-Fi</p> <p>The debit order went off my bank account, on the 25th Oct (double payment again) settling the debt and now customer service tells me that it will take another 7-14 days to unsuspend my account??</p> <p>this is BULL... ****</p> <p>I offered to send Telkom Mobile / 8'ta proof of payment, as proof of payment, to unsuspend my account, but they rep****, they still can’t help me. I need to wait the 7-14 days</p> <p> </p> <p>I am very unhappy and I need someone to assist me in sorting out this problem ASAP!! PLEASE</p> <p>Number affected ********** 823</p> <p> </p> <p>You can reach me on ********** 448</p> <p> </p>