FM
Fikile M

1 reviews | Active since Jun 2024

05 Jul 2024, 09:33

Useless Customer Service

Telkom I am writing this review for the second time with a lot of frustration to say the least , since you are clearly not interested in attending to my complaint.

I have two contracts with you and I am normally billed R416.00 per month, do tell me how my statement is showing that I owe R2700.00. Because clearly someone is lacking in terms of doing their job and bill me correctly.

I need an explanation as to why my bill is this high as a matter of urgency. I am really fed up this and it is causing me such an inconvenience that I am not able to fulfill my other financial obligations with this incompetence.

You cannot retain customers with this mediocrity of your so called service. I would not even recommend you to anyone.

Fix this mess !!!!!!!

Regards A fed up customer

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