Useless customer care

My service was suspended after I paid my account, but that is not the problem. The problem is that my service is still suspended after tomorrow will be 6 days and not activated yet. I have made at least 7 phone calls and each time I get a different story\excuse. The last 2 days I heard that my issue have been escalated and marked for activation with a promise to activate within 24 hours, but every time, I wait and nothing happens. This is totally unacceptable as I am a paying customer, but Telkom doesn't care about customer satisfaction.