JK
Justine K

1 reviews | Active since Apr 2013

22 Feb 2018, 23:07

Useless consultants and ridiculously poor porting service

Three weeks ago I went to the Telkom store in Cresta with my ID and proof of residence wanting them to assist me to port my number from Vodacom, cut a really long story short, my initial visit was to Cresta, the guy who I provided with all my documentation didn't do the port correctly, two days later was not ported I them called in to 081180 where I received little assistance except my request was still going to be processed, the next weekend I popped into Telkom Forest Hill, querying the port, I was told the initial port was disrupted and needed to be cancelled and a new port requested. I went in to the Telkom Northgate store now really irritated and requested help, I was assisted by a lady there she was friendly and willing to help port my number, however after yet another week since my last visit, I am still not ported, following a call yet again to 081180, I was told it would be done but still nothing have been ported. Exstremely irritated with Telkom as a service provider. All the consultants I have seen and spoken to seem to not know how to do their job and get me ported

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