1 reviews | Active since Mar 2016
Useless Consultants and No Feedback
I have recently app**** for a Telkom mobile contract .the option on the websites gives me the option to order online and to call me back , I have done both options. up until to date no one has contacted me . I took the liberty of contacting 081180 , this does not give an option for sales, I eventually get through and a lady answers , says she cannot help me, then gives me 2 numbers *** and ***. so she transfers me, a lady answers the call and says shes from sales, she insists she cannot help me process my order, and ive come through to Telkom mobile, I tell her, yes i am applying for a mobile contract ... she still insists she cannot help me and i must call 081180. again, i tell her i have called that number and they put me through to her. i cut the call. I then dialed the 021 and that rang continuously ... I then called the 086 number, one of the options was to follow up on an order.I chose that option, i was transferred , the lady then tells me she cannot help me , she takes my I.D number and says there is no order for me. <br> <br> What ******** is this Telkom, you are supposed to make people happy. FYI still no call and no follow up for the contract that I would like
This response serves as confirmation that your query has been received.
Your reference number : SM212847
A consultant from our mobile team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM212847
A consultant from our mobile team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
