Useless company

So tell me, you move into a house that has internet, you then buy the house and convert it into a commune, then i go and get a internet line registered and i am paying for it, only to find out NOTHING is working, the i get 3 different guys to come out and actually have a look after waiting in call centre limes for hours and hours wich i had to pay for because i do not have a line, then they say its a cable or a box or whatever the hell it is i do not care, telkom ypu have billed me twice for a service i am not recieving, if you do not sort this out asap i WILL be going to court with this... i am done tryiong to help you and God forbid if you ask me for my landline number again... i DONT KNOW IT because nobody can tell me what the hell is going on.