Useless communication

<p>I app**** for a line at my new place or just for them to move the line, I got told that they will contact me to confirm a date all I got was a sms and asked to reply if the date suited me and it did not so I rep**** no and still the technician contacted me the day they asked for. I asked if he could come this week or that Saturday but I got responce and today I went in and now all of a sudden there is no technicians available and can only help me on the 9th of January. They are not willing to refund me a day unpaid leave and just do not answer you is you ask for a Saturday. The uselessnes of them makes me sick coz they just have this *** attitude and do not communicate with their people or the client I am all paid up and paid for the transfer but **** me mos they decide when and where. I also want to know if I am going to be refunded for the time I paid for that Telkom did not supply me with ****ers and how am I supposed to contact them without a line and no refund for phoning from my cell phone and they take their sweet time when you phone them</p>