Useless Communication

<p>My Telkom line has now been off from 9:45 17 October 2016 and its 16:00 25 October 2016 making it 8 days the internet is off without any notification or assistance on when it wil be back online.</p> <p>I reported the line at 18:32 17 October 2016 when I phoned in to find out whats going on ***. The call centre representative said that they are upgrading the exchange and will be offline until 17:00 the next day. I got home at 18:30 on the 18 October 2016 and the telkom line is dead. phoned in once again and the call centre representative said it should have been online at 17:00, which i rep**** well its not. He then looked at the system and said it will be on at 17:00 on the 21 October, I patienty waited until the 21 October 2016 and when I got home at 18:30 the line was still dead and phoned in once again. They again said wow it should have been on by now, which I rep**** wow no **** its still not on hence the reason me phoning in once again.</p> <p> </p> <p>A lady from telkom phoned me yesterday asking when they can send out a technician to come have a look. I said I only get home at 18:30 as I work in Somerset West, which she rep**** well thats going to be a problem because they can only send out technicians until 16:00. I then rep**** that I will make a plan to get someone to be at home today at 15:30 and please make sure they send someone out. </p> <p> </p> <p>My wife had to take half day leave from her job to be there and no f****ng one pitched. Come month end they have no hesitation to cut off the line if its not paid but me as a customer just have to pay and be happy for not having internet for 8 days now. </p>